Re:Applied – S01 EP07: Redefining Customer Experience in a Virtual World
Technology | Connections Editor | Sep 3 2020
An all-new episode of Re:Applied is here! This week, host Brian Langerman (CEO, Applied Client Network) is joined by Gillian Van Kempen (President and COO, Best Buy Insurance Brokers Inc.) and Steve Whitelaw (VP of Industry and Partner Relations, Applied Systems) for a chat about the ways in which agencies and brokerages have had to redefine customer experience amid the COVID-19 pandemic and how the Applied Systems software has aided that process.
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Tags: Applied Systems , Podcast , Client Relations , Change Management , COVID-19