The Voice of the Customer

By: Connections Editor | June 22

Applied Client Network agency/brokerage professionals need to be in sync with customer wants and needs. You may "think" you know what your customers want, but the only way to be sure is to ask. And then ask again. And then again.

The Voice of the Customer

The Voice of the Customer

By: Emma Frey, Assistant Editor, Connections | June 15
Becoming A Resource For Your Clients

Becoming A Resource For Your Clients

By Jaclyn Moriarty, Managing Editor, Connections | June 8

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