Operations
Hiring the Next Generation of Insurance Professionals
Patty Andree | Sep 20 2018

Discover smart ways to hire fresh talent and keep them engaged. Read More >

Operations
5 Tips for Onboarding Employees Without an Insurance Industry Background
Katie Condon | Sep 14 2018

As competition for the right talent grows, it’s important to look outside of the insurance... Read More >

Operations
A League of Insurance Agency Superheroes
Katie Condon | Aug 30 2018

Insurance HR expert Amber Bosma shares her best advice for hiring and retaining employees Read More >

Operations
The Changing Workforce
By Sharon Emek, Ph.D., CIC | Aug 22 2018

Forget what you know about employment. Today’s workforce is reshaping both who today’s worker is... Read More >

Operations
HR Update: Changing Trends in State Employment Law for Your Agency
Paige McAllister, SPHR | Aug 10 2018

What insurance business managers need to know about changing and emerging state employment laws Read More >

Operations
Optimizing Your Role in Operations
Connections Editor | Aug 10 2018

Q&A with Jeff Purdy, SVP of International Operations, Applied Systems Read More >

Operations
Webinar Preview: Preparing Your Agency for Data Conversion
Connections Editor | Jun 19 2018

Is your company about to undergo a data conversion? Sara Bradshaw Ray covers some key ways to... Read More >

Operations
Managing Your Agency: Tips from and for Leadership
Connections Editor | Jun 4 2018

Hear from Applied Client Network members on their best advice for insurance agency management in... Read More >

Operations
Sales Versus Customer Service – Natural Conflicts in the Agency
Claudia St. John | Apr 3 2018

Learn how understand workplace personalities can help improve the relationship between CSRs and... Read More >